Privacy Policy for Epicmodz Gaming

Last Updated: [Insert Date]

1. Who Are We?

We are EpicModz Gaming, a company registered in the UK with our registered address at High Street, Ilminster, TA19 9AZ. We operate this website, www.epicmodzgaming.co.uk, and when you make a purchase, we collect some of your personal information. We are the "data controller," meaning we are responsible for your data.

2. What Data Do We Collect?

We collect different types of your personal data depending on how you interact with our site. This may include:

• Your Identity and Contact Details: Your name, address (both billing and delivery), email address, phone number.
• Your Account Details: If you create an account, we will store your username and password. Please keep this information secure.
• Your Order Details: What you purchased, when you purchased it, payment details (though we typically do not store the full card number ourselves; this is handled by payment processors).
• Your Payment Information: Transaction details, payment method.
• Your Browsing Data: Your IP address, browser type, device information, how you navigate our site, what you click on. We use cookies and similar tracking technologies for this. 
• Your Marketing and Communication Preferences: Whether you wish to receive our marketing communications (and your preferred methods). You can usually opt-out of these at any time.
• Your Communications with Us: Emails, messages, calls – anything you send to us.
• Any Reviews or Comments: If you choose to share your opinions.

3. Why Do We Need Your Data?

We use your personal data for various reasons, primarily:

• To Process Your Orders: To ensure you receive the products you have purchased. This includes processing payments, arranging shipping, and handling any returns.
• To Manage Your Account: If you have an account, we need your information to maintain it.
• To Communicate with You: Answering your inquiries, sending you order updates, and resolving any issues.
• To Personalise Your Experience: Attempting to show you products that may be of interest to you.
• For Marketing Purposes (if you provide consent): Sending you information about new products and offers. You can usually manage your preferences regarding these communications.
• To Improve Our Website and Services: Understanding how our site is used, fixing errors, and generally enhancing the user experience.
• For Legal Reasons: If required by applicable law.

4. Sharing Your Data with Others? Possibly.

We may share your personal data with the following parties:

• Payment Processors: To securely process your payments. They have their own privacy policies, which you may wish to review.
• Delivery Companies: To facilitate the shipment of your orders.
• Marketing Service Providers: To assist us in sending you marketing communications (if you have consented).
• Analytics Providers: To analyse website usage to help us improve our site.
• Our Professional Advisors: Legal counsel, accountants, etc.
• Government and Regulatory Authorities: If we are legally required to disclose your information.

5. International Data Transfers? Perhaps.

Your data may be transferred to and stored in countries outside the UK. If this occurs, we will ensure that appropriate safeguards are in place to protect your data, in accordance with legal requirements.

6. How Long Do We Keep Your Data?

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting obligations. Once it is no longer needed, we will securely delete or anonymise it.   

7. Your Rights.

Under data protection laws, you have certain rights, including:

• The Right to Access: You can request information about the personal data we hold about you.
• The Right to Rectification: You can request that any inaccurate data we hold about you is corrected.
• The Right to Erasure (the "Right to be Forgotten"): You can request the deletion of your personal data in certain circumstances.
• The Right to Restrict Processing: You can request that we limit the processing of your personal data in specific situations.   
• The Right to Data Portability: You can request a copy of your data in a portable format.
• The Right to Object: You can object to the processing of your data for certain purposes, such as direct marketing.
• Rights in Relation to Automated Decision Making and Profiling: You have the right not to be subject to decisions based solely on automated processing, including profiling, that have legal effects concerning you or similarly significantly affect you.   

If you wish to exercise any of these rights, please contact us using the details provided below. We may need to verify your identity before processing your request to ensure the security of your information.   

8. Cookies and Other Tracking Technologies.

Our website uses cookies and similar technologies to monitor browsing activity. Please refer to our separate Cookie Policy [Link to your Cookie Policy if you have one] for detailed information.

9. How to Make a Complaint.

If you have concerns about how we are handling your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. Their website is www.ico.org.uk.   

10. Contact Us.

If you have any questions about this privacy policy or our data handling practices, please contact us at:

contact@epicmodzgaming.co.uk